Privacy Policy
Effective Date: June 6th, 2025
At Gorilla Freaks, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning that data.
Information We Collect
When you visit our website or book a camp, we may collect personal details such as your name, email address, phone number, billing or shipping address, and payment information.
We also collect device information, including IP address, browser type, and device type, along with cookies to enhance your user experience.
Additional data may include your camp preferences, travel dates, survey responses, and communication records such as emails, reviews, and support requests.
How We Use Your Information
The information collected helps us process bookings, send confirmations or support messages, and improve our services and website functionality.
If you’ve chosen to receive marketing updates, we may use your information to share promotions or offers. We also use your data to comply with legal and regulatory obligations.
Cookies and Tracking
Our website uses cookies and similar technologies to analyze traffic and improve performance. You can adjust your browser settings to disable cookies, although this may affect site functionality.
How We Protect Your Data
We take appropriate security measures to safeguard your personal data from unauthorized access, loss, or misuse.
All payment information is handled through secure third-party processors such as Shopify Payments and PayPal. We do not store your credit card details on our servers.
Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted service providers for tasks like email marketing, data analysis, and secure payment processing.
We may also disclose your information to legal authorities if required by law.
Your Rights
You have the right to access, update, or correct your personal data. You may opt out of receiving marketing messages at any time, and you can request that we delete your data unless we are legally required to retain it.
To make any such request, contact us at operations@gorillafreaksgroup.com.
International Users
If you are accessing our website from outside Thailand, please note that your data may be transferred to and processed in Thailand or other countries.
Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will always be available on our website. By continuing to use our site, you agree to the latest terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at operations@gorillafreaksgroup.com.